Faq's
Contact Information
- How I contact Balu Herbals.com?
- Dear customer, you can contact Balu Herbals support team via Telephone, E-mail, and at social media platforms.
- Telephone: you can call us at +91 90305-90305.E-mail: care@baluherbals.com.
- Do you have a phone number to contact?
- Yes, you can contact us via +91 90305-90305.
- What is your postal address?
- Balu Herbals Pvt Ltd Plot No 78, anmagal, near banjara colony, Hayathnagar, Telangana 501505.
Order Information
- How to place an order?
- You can place an order with Balu Herbals in 3 easy steps.
- Step 1: We request you to please go through our catalog of products.
- Step 2: After clicking on the selected product, select a variant and add it to your cart.
- Step 3: Proceed to checkout and place an order with us.
- Once the order is placed you’ll receive a confirmation mail and text message from Balu Herbals.com.
- You can place an order with Balu Herbals in 3 easy steps.
- How to cancel my order?
- After placing an order with Balu Herbals.com, you can cancel your order within 24 hours.
- If you want to cancel your order after 24 hours, please contact the customer support team at care@baluherbals.com, or for immediate resolution call us at +91 90305-90305.
- Can I modify my order?
- Yes, you can modify your order, but within 24 hours. Post 24 Hours We are very sorry to inform you that, you cannot modify it.
- For further assistance, please contact our customer support team or mail us at care@baluherbals.com.
- Can I change the quantity of my order?
- No, you cannot change the quantity of your order after placing an order with us. You can place a new order.
- For more assistance, mail us at care@baluherbals.com or contact our customer support by calling +91 90305-90305.
- How do I use my wallet balance?
- For your information, for every product you buy at Balu Herbals.com, you will get 10% cashback which you can use for your future purchase.
- If you have any wallet balance in your wallet, the amount will be automatically deducted at checkout.
- How to know the status of my order?
- Login into your Balu Herbals account by using a username and password.
- In my account section, by clicking on my orders you will find order history.
- You can view order or track your order by using Order ID.
- Can I increase or add more to an order I’ve just placed?
- No, you cannot add or change the quantity of your order. You can place a new order with your desired size and color.
- For more assistance, mail us at care@baluherbals.com or contact our customer support by calling us at +91 90305-90305.
- How to re-order?
- Login into your Balu Herbals account by using your username and password.
- In my account section, by clicking on my orders you will find order transaction history.
- Thus, you’ll find the Re-Order button. Click on it which will re-direct to the cart page and from there proceed to checkout.
- Login not working?
- If your login credentials are not working. We request you to please recheck if you have entered the correct registered email address and login password correctly.
- Please try forgotten password by entering your registered e-mail address (if you are aware of your e-mail ID).
- If you are not sure of your registered e-mail address, please follow this, How to Find E-mail ID.
- If the above doesn't resolve the issue, we request you to please contact us through care@baluherbals.com or please call us at +91 90305-90305. Our customer support team will resolve your query as soon as possible.
- How to find my registered email ID?
- If in case you have lost/forgotten your registered mail ID Please mail us at care@baluherbals.com or for an immediate response please call us at +91 90305-90305.
- How do I know my order has been confirmed?
- Login into your Balu Herbals account by using your username and password.
- You will find your order confirmation in my account section, by clicking on my orders.
- If you haven’t found any information about your order, please mail us at care@baluherbals.com, or for an immediate response please call us at +91 90305-90305.